Shipping policy

Last Updated: October 21, 2026

At Kicksaro, we want to make sure your shopping experience is simple and convenient. We work hard to process and deliver your orders as quickly and efficiently as possible.

Please review our Shipping Policy for information about order processing, shipping times, and delivery.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing may take additional time during holidays, promotional events, or periods of high order volume.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

Once your order has been shipped, delivery within the United States typically takes 3–7 business days.

Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, and other circumstances beyond our control.

3. Shipping Charges

Available shipping options and applicable shipping charges will be displayed during checkout before you complete your purchase.

Any free shipping offers will be clearly displayed on our website or at checkout when available.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow 24–48 hours for tracking information to become active after receiving your shipping confirmation.

You can use the tracking number to follow your package until delivery.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an incorrect address, contact us immediately at support@kicksaro.shop. We will do our best to update it before the order is shipped.

Once an order has been dispatched, address changes may no longer be possible.

6. Shipping Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Severe weather conditions.

  • Carrier service disruptions.

  • Public holidays.

  • High shipping volumes.

  • Other unexpected circumstances.

We appreciate your patience and understanding if your delivery takes longer than expected.

7. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please check around your delivery location and contact your local carrier.

If you still cannot locate your package, contact our customer support team for assistance.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We can only attempt to cancel or modify orders that have not yet been processed or shipped. Once an order has been dispatched, our standard Return and Refund Policy will apply.

9. Contact Information

If you have any questions or concerns regarding shipping and delivery, please contact us:

Kicksaro

Email: support@kicksaro.shop

Phone: +1 212-228-8472

Address: 350, Port Byron, NY 13140, USA

Our customer support team will be happy to assist you with your order-related questions.